Koru Responsible Gaming

At Koru Casino, we believe that gaming should always remain a fun and entertaining activity. We are committed to promoting responsible gaming practices across our platform, and we want every player who joins Koru to enjoy our games in a safe, controlled, and balanced way. This page explains the tools, resources, and policies we have put in place to help you stay in control of your gaming habits while playing at Koru.

Our Commitment to Safer Gambling

We recognize that for the vast majority of our players, gambling is simply a form of entertainment. However, we also understand that for some individuals, gaming behavior can become problematic. We take this responsibility seriously, and our team works continuously to ensure that Koru Casino operates in line with the strictest responsible gaming standards required under our license from the Tobique Gaming Commission.

We never target vulnerable individuals, and we do not permit access to anyone under the legal gambling age in their jurisdiction. Before you complete your Koru Casino registration process, we ask you to confirm that you are of legal age and that you understand the risks associated with real-money gaming.

Recognizing the Signs of Problem Gambling

We encourage all our players to regularly evaluate their own gaming habits. Some common warning signs that gambling may no longer be under control include:

Spending more money or time gambling than you originally intended
Chasing losses by increasing your koru deposit amounts
Neglecting work, relationships, or personal responsibilities because of gaming
Feeling anxious, irritable, or depressed when not gambling
Borrowing money or using funds meant for essential expenses to gamble
Lying to friends or family about the amount of time or money spent at Koru Casino

If you recognize any of these behaviors in yourself or someone close to you, we strongly recommend using one of the tools described below, or reaching out to a professional support organization.

Tools We Provide to Help You Stay in Control

We at Koru offer a range of account management tools designed to give you greater control over your gaming activity. These tools are available free of charge to every registered player, and our support team can assist you in activating them whenever needed.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is reached, we will not process any additional koru deposit until the limit period resets. If you wish to increase your limit, we require a cooling-off period before the change takes effect, while decreases are applied immediately.

Loss Limits and Wager Limits

In addition to deposit limits, our platform lets you restrict the total amount you can lose or wager over a given timeframe. We believe these limits are an effective way to prevent overspending before it becomes a problem.

Session Time Reminders

We provide session reminders that notify you how long you have been playing. These reminders help you stay aware of your gaming time and make conscious decisions about when to take a break.

Self-Exclusion

If you feel you need a longer break, we offer a self-exclusion option that can last from six months up to a permanent closure of your account. Once self-exclusion is activated, we will suspend your access to Koru Casino, block all promotional communications, and prevent you from reopening a new account during the exclusion period. Our team will never market any koru bonus, koru promo code, or koru casino bonus offers to a self-excluded player.

Temporary Time-Out

If you only need a short break, we allow you to request a time-out from our platform for a period ranging from 24 hours to several weeks. During this time, your koru login credentials will remain inactive, and you will not be able to access any games, including slots or our live casino tables.

Protecting Minors

We strictly prohibit access to our services for anyone under the legal age of gambling in their country of residence. We use verification checks during the koru register process to confirm the identity and age of every new player. We also recommend that parents and guardians install parental control software on shared devices to prevent underage access to the koru app or our desktop platform.

Our Approach to Marketing and Bonuses

We design our promotional offers, including our welcome package and reload bonuses, to be transparent and fair. Every koru bonus code comes with clearly stated terms, including wagering requirements and validity periods. We do not knowingly send marketing materials, including any Koru Casino bonus or koru free spins offers, to players who have activated self-exclusion or who have indicated signs of problem gambling to our support team.

Support Resources and Organizations

We encourage anyone who feels they may have a gambling problem to seek help from independent organizations that specialize in gambling addiction support. These include:

GambleAware – independent information and support for safer gambling
Gamblers Anonymous – peer support groups for individuals affected by gambling
BeGambleAware – free tools and confidential advice
National problem gambling helplines available in your country of residence

We also recommend the use of independent blocking software, such as Gamban or BetBlocker, which can restrict access to all gambling websites, including Koru Casino, across your devices.

How to Contact Us

If you would like to activate any of the responsible gaming tools mentioned above, or if you simply want to discuss your gaming habits with our team, we are here to help. Our customer support is available 24/7 via LiveChat, or you can reach us by email at support@Koru Casino.com. Whether you need assistance with your koru withdrawal, koru casino login, or want to set up self-exclusion, our trained support agents will respond promptly and confidentially.

Reviewing and Updating Our Policy

We regularly review our responsible gaming policy to ensure it reflects best practices and regulatory requirements. We reserve the right to update the tools, limits, and resources described on this page at any time. Any significant changes will be communicated to our players through our website or via direct email notification.

We want every visit to Koru Casino, whether through our desktop site, iOS app, or Android app, to be enjoyable and safe. By using the tools we provide and staying mindful of your own habits, you can continue to enjoy our slots, live casino games, and promotions responsibly.

Content updated: October 27, 2026